Cirkex Terms & Conditions – Complete Platform Usage Guidelines

📋1. Introduction & Consent

Welcome to Cirkex. These Terms & Conditions ("Terms") apply to all users of the Cirkex platform (cirkex.bet). By opening an account, placing a bet, or using any of our services, you are deemed to have accepted these Terms.

Cirkex operates an online betting and gaming platform for users in Bangladesh. We want every member to use the platform consciously and responsibly — which is why these terms have been written in plain, straightforward English.

Cirkex reserves the right to update these Terms & Conditions at any time. If changes are made, we will notify you via email or through the platform. Continued use of the platform after any update constitutes acceptance of the revised terms.

🔞2. Eligibility & Age Requirements

To use Cirkex, the following conditions must be met:

• You must be at least 18 years must be met.
• You must be located in a country or region where online betting is legally permitted.
• A single person may only one account open.
• You must register an account in your own name and with your own details — not under someone else's identity.
• Cirkex employees and their immediate family members are not permitted to place bets on this platform.

Cirkex reserves the right to verify the age of any account holder. Failure to complete verification may result in the account being temporarily suspended or permanently closed.

👤3. Account Opening & Management

When registering on Cirkex, you must provide accurate and complete information. Providing false details will result in account closure, and any funds in that account may be forfeited.

• Password Security: Keep your password strong and never share it with anyone.
• Login Security: You are responsible for any activity that takes place on your account.
• Information Update: If your personal details change, please notify our support team promptly.
• Multiple Accounts: Multiple accounts per person are strictly prohibited. If detected, all associated accounts will be closed.

To close your account, contact our support team. Please withdraw your balance before the account is closed. Accounts that have been inactive for 12 months with no activity may be automatically deactivated.

🏏4. Betting Rules

The following rules apply to all bets placed on Cirkex and cover all betting types – Sports, Live Betting, Casino, and Lottery.

• Once a bet is confirmed, it cannot be cancelled.
• If incorrect odds are displayed due to a technical error, Cirkex reserves the right to void the affected bet.
• If a match or event is cancelled, your bet stake will be refunded.
• Odds in Live Betting update in real time – the odds at the moment your bet is confirmed are final.
• Minimum and maximum bet limits may vary across different markets.
• If match-fixing or suspicious betting patterns are detected, Cirkex will investigate and may place a hold on any pending payments.

Cirkex offers betting on cricket, football, tennis, badminton, and more. Cricket is the most popular betting category in Bangladesh — with the widest range of markets and the best odds available.

💳5. Payment & Withdrawal Rules

Cirkex supports easy deposits and withdrawals via bKash, Nagad, and Rocket. All payment-related rules are outlined below:

• Deposit: Deposits are credited to your account within 30 minutes. If there's an issue, take a screenshot of your receipt and contact support.
• Withdrawal: Withdrawal requests are typically processed within 24 hours. If KYC verification has not been completed, withdrawals may be delayed.
• Minimum Withdrawal: A minimum withdrawal amount applies. For details, Payment on the page.
• Currency: All transactions are processed in Bangladeshi Taka (BDT).
• Third-Party Payments: All transactions must be made from an account registered in your own name. Using someone else's account may result in the payment being voided.

🎁6. Bonus & Promotion Terms

Cirkex regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms and conditions, which must be read carefully. General bonus terms are outlined below:

• Each bonus has a Wagering Requirement A minimum wagering requirement must be met before bonus funds can be withdrawn.
• Bonuses have an expiry date. Any unused bonus will be automatically cancelled once it expires.
• The same person may not claim bonuses using multiple accounts or identities.
• Accounts found to have abused bonuses or engaged in fraudulent activity may be suspended or permanently closed.
• Voucher Code: Specific voucher codes carry their own terms and conditions. For details, Voucher on the page.
• Cirkex reserves the right to modify or cancel any bonus offer at any time.

🌿7. Responsible Gaming Policy

Cirkex is committed to responsible gaming. We want our members to bet for entertainment, not out of compulsion. To support this, Cirkex offers the following features:

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Betting Limits: You can set a daily limit on how much you bet.
• Self-Exclusion: You can exclude yourself from the platform for a set period of time.
• Reality Check: You'll receive periodic reminders showing how long you've been playing.

For more information, visit our Responsible Gaming View page.

🔐8. Privacy & Data Protection

Cirkex takes the protection of your personal information very seriously. To learn more about how we collect, store, and use your data, please refer to our Privacy Policy read more.

• Your personal information is never sold to third parties.
• Information may be disclosed to authorities when required by law.
• All data is secured with SSL encryption.
• You can request to view or delete your stored personal data at any time.

⚠️9. Account Suspension & Closure Policy

Cirkex reserves the right to suspend or permanently close any account for any of the following reasons:

• Registering with false or incomplete information.
• Operating multiple accounts.
• Bonus abuse or fraudulent activity.
• Unethical activity or manipulation of the betting system.
• Attempting to hack or gain unauthorized access to another user's account.
• Failure to cooperate with KYC verification.

🔄10. Policy on Changes to Terms & Conditions

Cirkex may update these Terms & Conditions, in part or in full, at any time. Members will be notified before any changes take effect. Continued use of the platform after an update constitutes acceptance of the revised terms.

In the event of any discrepancy between the Bengali version of these Terms and any other language version, the Bengali version shall prevail.

For any questions or feedback regarding these Terms & Conditions, please contact our support team: support@cirkex.bet